READ THIS COLUMN IF YOU WANT TO ORDER ON-LINE ON-LINE CREDIT / DEBIT CARD ORDER: To place a credit / debit card order on-line just click on the buy-now buttons on our webpages. When you have finished adding the things you need click on the check-out button and Paypal (our card handlers) will securely process the sale taking down your card details etc., and then confirm everything by email. You do not need to be a member of Paypal or to register with them in order to use your credit or debit card. Just enter your details as you do with any other on-line company. If you pay on-line your interests are protected by Paypal's state of the art security encryption - even we do not see your card details - within minutes Paypal simply confirm to us that you have paid and we then process and despatch your order, usually the same day, and confirm it to you by email giving an expected arrival date.

READ THIS COLUMN IF YOU WANT TO ORDER BY POST CREDIT CARD TERMS FOR ORDERS THAT ARE POSTED-IN. There are no credit or debit card charges for orders placed on-line using the buy-now buttons on our webpages (see adjacent column left) you just pay the button-prices as shown on the site. If you choose to send in an order by post and submit written Card details which have to be manually handled the following rules will apply. CHARGES FOR ABORTED CREDIT CARD  AND DEBIT CARD ORDERS All credit card sales (posted in) are subject to a 4% approx authorisation charge not exceeding a maximum of  £1.00 in total.  E.G. if your order totals 10.00 then 40p extra will be added to cover credit card authorisation and handling.  If your order  totals 25.00   then  1.00 will be added tocover card handling charges.  If your order totals  1,000.00 you will still only be charged 1.00 for card handling.  We will compute and itemise these costs clearly on your receipt. INSUFFICIENT FUNDS: Please do not place a credit or debit card order with us unless you are certain that you have enough balance / credit to amply cover the sale . We electronically authorise every sale and the credit/debit card company's computers will refuse the sale if there is not enough in your account or you are over your limit. Even if your account is only one cent/one penny short the credit card computer will reject the sale.  Customers who do not know the exact state of their card account and whether it is sufficiently in credit to cover the order they want to place should avoid ordering by post and instead order using the on-line buttons on our website (see left) because the system will then warn you if you have insufficient funds to cover and avoid locking you into the ancillary charges outlined below. The picking, sorting, preparation and packing of an order, particularly one from overseas, is extremely time consuming and we cannot process your card accurately until that work is first invested in the sale.   Therefore, if  you place an order by post which is refused by your credit  /debit card company because of shortage of funds we will expect you to honour the sale in some other way (CASH /  Banker's Cheque  / British Postal Orders etc.,)  or by the use of a different card to cover the time we will have invested in processing the order up to authorisation level. If the first card you give us is rejected because of insufficient funds we will apply a £2.00 charge for re-presenting that card. If you ask us to use a different card and the sale is refused because of insufficient funds we will charge you £2.00 for that and each subsequent failure of credit/debit cards used. If you ask us to reclaim the sale by deducting item/s  to equate with your available credit that means we will have to completely rework  and repack the sale; this will be considered a separate order .  As such a reprocessing fee of  £2.00 will be applied on top of  the £2.00 re-presentation fee (see 1.).   If you decide not to go ahead with the order an order cancellation fee of £5.00 will be charged to cover our time and labour.   Please do not chance using a credit / debit card by post if you are near your limit - use the on-line buttons instead. Some people are pretty sloppy with their accounts and don't know their balances.  We understand that but we don't want to have to embarrass you and we don't want to have to charge you so please make sure you have enough credit/balance to cover. The ball is in your court. Please do not order on the assumption that funds may be in your account by the time we process because we are so quick in getting orders out we may get there first and if  the sale is rejected we will charge you for our time as outlined above. The placing of an order by credit / debit card will be deemed an acceptance of these conditions. HOW TO PLACE CREDIT / DEBIT CARD ORDERS WHICH ARE POSTED-IN TO US: This applies only to customers residing within the U.K. ( Overseas clients should always use the on-line buy-now buttons because everything is automatically calculated for them on-line, including the best possible currency exchange rate and cumulative overseas airmail postage). U.K. customers wishing to post an order in should print out the Order Form/Coupon at the foot of each webpage; write in their details and post it to: Q Factor Mailings at The Sorcerer's Apprentice, 6 - 8 Burley Lodge Road, Leeds LS6 1QP Yorkshire U.K. Alternatively credit/debit card holders can use our 24hr telephone order line: 0113 2451309 and dictate their order over the phone.

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